Terms of Service

These Terms of Service (the "Terms") apply to PinnRadar, the real-time sports odds API at pinnradar.com, together with its dashboard, documentation and SDKs. "We", "us" and "the service" refer to PinnRadar. Opening an account, asking for an API key or using the service in any other way means you accept these Terms. If you do not accept them, please do not use the service.

Agreeing to these terms

When you sign up, create an API key or call any of our endpoints, you confirm that you have read these Terms, that you understand them and that you agree to follow them, along with our Privacy Policy and Cookie Policy.

• If you act for a company or another organisation, you confirm that you are authorised to commit it to these Terms. In that case "you" means the organisation.
• You must be 18 or older and legally able to make a contract.

What PinnRadar provides

PinnRadar is an independent real-time data API. It carries Pinnacle sportsbook odds for in-play (live) and prematch markets and delivers them over REST, Server-Sent Events (SSE) and a raw WebSocket passthrough. Dropping-odds detection is built in. The service is a data feed and nothing more.

Because the service is real-time, it gives you the market as it stands and as it moves. It is not an archive of odds and does not promise historical data. If you need history, store the feed on your side. Endpoints, markets, sports and features may be added, changed or withdrawn over time as the source data and our systems develop.

Your account and API key

• Your account gets one API key, and that key is how the service authenticates you.
• Treat the key like a password. Send it in the x-api-key header on REST calls and as ?key= on streams. Keep it out of public client-side code and public repositories, and do not hand it to anyone else.
• Everything done with your key is your responsibility. So is keeping your account details correct.
• If your key may have been exposed, rotate it in the panel or tell us at once. We may rotate or suspend any key that we reasonably believe is compromised or being misused.
• A key belongs to one customer. You may not resell it, sub-license it or share access to it (see Rules of use).

Plans and payment

You manage your plan yourself. The paid plans and their headline monthly prices are:

Billing terms

Depending on the plan, you can pay monthly, quarterly or every six months, and the longer terms cost less. Not every plan offers every term. Prices are in US dollars and do not include any taxes that may apply to you.

How you pay

You can pay by card or in cryptocurrency. Both go through third-party payment processors, and your payment is also governed by that processor's own terms and privacy policy.

• Card, through Stripe. A card payment starts a subscription for the term you chose, and it renews automatically at the end of each term until you cancel it. We never see or store your full card details; Stripe handles them.
• Cryptocurrency, through NOWPayments. A crypto payment covers one term and does not renew. We only receive the result of the transaction and its reference, and we never see or keep your wallet keys.

Free plan

You can try the service with a free key on the Free plan before paying. The Free plan may be restricted in rate, scope or length, and we may withdraw it if it is abused.

Renewal

Your access lasts for the term you paid for.

• Card subscriptions renew automatically. You can cancel from your panel at any time; cancelling stops the next renewal, and you keep access until the end of the term you already paid for. If a renewal payment fails, your access ends when the paid term ends.
• Crypto payments do not renew. To keep access after the term, you need to pay again.

We may remind you before a term expires, but if no payment is made we do not promise that service will continue without a break.

Refunds

As a rule, payments for a billing term are not refunded, and usage you have already consumed is never refunded. If something goes materially wrong on our end, get in touch: we handle genuine problems fairly and in good faith.

Price changes

We may change the prices or structure of plans for future terms. A term you have already paid for is not affected.

Rules of use

When using PinnRadar you must not:

• resell, redistribute, sub-license or syndicate the raw feed, make bulk data available to third parties, or run the service as a pass-through for other people, unless we have agreed to it in writing beforehand;
• go over your plan's rate limits, or try to get around rate limiting, authentication or usage metering;
• overload, disrupt or degrade the service or the systems behind it, for example through too many concurrent connections, scraping beyond what your plan allows, or denial-of-service behaviour;
• share, sell or pool one API key between several parties, or open several free accounts to avoid limits;
• use the service against any applicable law or to infringe anyone else's rights;
• reverse-engineer our systems to copy the service or compete with it, or misstate where the data comes from or what it is.

Every plan has its own rate limits. If you break the rules in this section, we may throttle, suspend or end your access.

No warranty

The service comes "as is" and "as available", with no warranty of any kind, whether express or implied. That includes, without limitation, any warranty of merchantability, fitness for a particular purpose, accuracy or non-infringement.

• We run the real-time feed on a best-effort basis. Self-serve plans come with no service-level agreement (SLA) and no guaranteed uptime.
• Data can sometimes arrive late, arrive incomplete, stop or be unavailable, for example because of upstream conditions, maintenance or other things we do not control.
• The data is for information only. It is not betting, investment or financial advice, and nothing in the service recommends placing any bet or making any transaction.
• It is up to you to check the data before you rely on it, and you are responsible for the decisions you take with it.

Liability

As far as the law allows, neither PinnRadar nor its operator is liable for indirect, incidental, special, consequential, exemplary or punitive damages. Nor are we liable for lost profits, revenue, data or goodwill, or for betting or trading losses, that arise from or relate to your use of the service or your inability to use it. This applies even if we were told such damages were possible.

As far as the law allows, our total liability for all claims arising from or relating to the service is capped at the amount you paid us for the service during the three (3) months just before the event that led to the claim. Some jurisdictions do not permit some of these limits, so parts of this section may not apply to you.

Gambling notice

It is your sole responsibility to follow every law that applies to you, including the gambling, betting and data laws where you are. You must be old enough to gamble legally where you live, and you must make sure that what you do with the data is lawful there. Gambling involves financial risk and can become addictive. If it is affecting you or someone close to you, contact a qualified support service. We take no responsibility for how you use the data or for any betting or financial result.

Ending access

You can stop using the service whenever you want. To close your account, contact us (see Contact).

We may suspend or end your access, with or without notice, if you break these Terms, misuse the service or do not pay, or if the law requires it. When access ends, so does your right to use the service, and your API key may be revoked.

Any part of these Terms that by its nature should outlast termination does so, including No warranty, Liability, Gambling notice and this section.

Changes

These Terms may be revised from time to time. When that happens we change the date at the top of this page, and we may email active customers about significant changes. If you keep using the service once a change takes effect, you accept the revised Terms. If you do not agree with a change, stop using the service.

Contact

For questions about these Terms, your account or billing, contact us:

• Telegram: @PinnRadarSupport
• Email: info@pinnradar.com

You may also want the Privacy Policy, the API documentation and the current plans and prices.